Workshop · Stock · Sales · Customers · AI

One brain for your whole bike shop.

Workshop, stock, sales and customers — every corner of your shop runs from one shared memory, with AI built in to watch the whole picture. Less re-typing, fewer surprises, more time for bikes.

  • Surveys

    Satisfaction surveys

    Auto-triggered by every sale and repair — built in, per staff and customer.

  • B2B

    VeloConnect

    Live supplier stock and automatic purchase orders.

  • Data

    BIDEX

    BikeData in, BikeLocal & Click&Reserve out — built in.

  • Fiscal

    RKSV + TSE

    Austrian and German fiscal compliance, out of the box.

  • Service

    Workshop planning

    Capacity, standard times and online booking.

  • Portal

    Customer portal

    Bikes, invoices and appointments — self-service.

  • AI

    AI across the shop

    Catalogue matching, enrichment and auto-ordering.

  • Catalogue

    One-click enrichment

    Photos, specs and descriptions filled from your suppliers and BIDEX — your own edits are never overwritten.

Connected

One shared memory

The same record follows the bike from the first hello to the next service — no re-typing, nothing lost between tools.

  1. Customer
  2. Bike
  3. Quote
  4. Sale
  5. Workshop
  6. Invoice
  7. Service

One record, every stage. What sales agrees, the workshop sees. What the workshop does, the invoice knows.

Connected supply chain

The B2B backbone others don't have

Your suppliers, your catalogue and both fiscal regimes — wired into one system.

  • VeloConnect

    Live B2B ordering

    Fully integrated: check real supplier stock, send purchase orders automatically at your daily cutoff, and track delivery ETAs straight back onto the sale.

  • BIDEX

    Industry data exchange

    Pull authoritative BikeData product and geometry into your catalogue, push local stock and accept Click&Reserve — the only bike system with BIDEX built in.

  • RKSV · TSE

    Legal on both sides of the border

    Austrian RKSV (as an official A-Trust partner) and German TSE/KassenSichV receipt signing in the same point of sale — run branches in AT and DE on one system.

Side by side

How bikeryOS stacks up

The B2B backbone above is where we pull ahead. Here's the fuller picture — bikeryOS next to international POS platforms and the established DACH systems.

CapabilitybikeryOSInternational POSDACH incumbents
Supplier invoices by email + AI parsingYes — bikeryOS, Supplier invoices by email + AI parsingNo — International POS, Supplier invoices by email + AI parsingNo — DACH incumbents, Supplier invoices by email + AI parsing
Bank reconciliation — auto-match paymentsYes — bikeryOS, Bank reconciliation — auto-match paymentsNo — International POS, Bank reconciliation — auto-match paymentsPartial — DACH incumbents, Bank reconciliation — auto-match payments
Cloud-native, always up to dateYes — bikeryOS, Cloud-native, always up to dateYes — International POS, Cloud-native, always up to dateNo — DACH incumbents, Cloud-native, always up to date
VeloConnect B2B — live stock & auto-POsYes — bikeryOS, VeloConnect B2B — live stock & auto-POsNo — International POS, VeloConnect B2B — live stock & auto-POsYes — DACH incumbents, VeloConnect B2B — live stock & auto-POs
BIDEX — BikeData / BikeLocal / Click&ReserveYes — bikeryOS, BIDEX — BikeData / BikeLocal / Click&ReserveNo — International POS, BIDEX — BikeData / BikeLocal / Click&ReserveNo — DACH incumbents, BIDEX — BikeData / BikeLocal / Click&Reserve
Automatic catalogue enrichmentYes — bikeryOS, Automatic catalogue enrichmentNo — International POS, Automatic catalogue enrichmentPartial — DACH incumbents, Automatic catalogue enrichment
Austrian RKSV fiscalYes — bikeryOS, Austrian RKSV fiscalNo — International POS, Austrian RKSV fiscalPartial — DACH incumbents, Austrian RKSV fiscal
German TSE / KassenSichV fiscalYes — bikeryOS, German TSE / KassenSichV fiscalNo — International POS, German TSE / KassenSichV fiscalPartial — DACH incumbents, German TSE / KassenSichV fiscal
Workshop planning & capacityYes — bikeryOS, Workshop planning & capacityPartial — International POS, Workshop planning & capacityYes — DACH incumbents, Workshop planning & capacity
Customer self-service portal + online bookingYes — bikeryOS, Customer self-service portal + online bookingNo — International POS, Customer self-service portal + online bookingPartial — DACH incumbents, Customer self-service portal + online booking
AI across the shopYes — bikeryOS, AI across the shopNo — International POS, AI across the shopNo — DACH incumbents, AI across the shop
Built-in customer-satisfaction surveysYes — bikeryOS, Built-in customer-satisfaction surveysNo — International POS, Built-in customer-satisfaction surveysNo — DACH incumbents, Built-in customer-satisfaction surveys
Self-serve BI & custom dashboardsYes — bikeryOS, Self-serve BI & custom dashboardsPartial — International POS, Self-serve BI & custom dashboardsNo — DACH incumbents, Self-serve BI & custom dashboards
HR & leave managementYes — bikeryOS, HR & leave managementNo — International POS, HR & leave managementPartial — DACH incumbents, HR & leave management
Transparent public pricingYes — bikeryOS, Transparent public pricingPartial — International POS, Transparent public pricingNo — DACH incumbents, Transparent public pricing
Full live demo, no signupYes — bikeryOS, Full live demo, no signupNo — International POS, Full live demo, no signupPartial — DACH incumbents, Full live demo, no signup
No proprietary hardware lock-inYes — bikeryOS, No proprietary hardware lock-inPartial — International POS, No proprietary hardware lock-inYes — DACH incumbents, No proprietary hardware lock-in
Multi-branch & multi-languageYes — bikeryOS, Multi-branch & multi-languageYes — International POS, Multi-branch & multi-languagePartial — DACH incumbents, Multi-branch & multi-language

One platform, every workflow

Everything your shop runs on

No duplicate records, no disconnected tools — every part of the shop reads and writes the same data.

// 01 · Customer satisfaction

Built-in satisfaction surveys

Automatic satisfaction surveys fire the moment a sale or repair is completed — delivered by email with single-use links and inside the customer portal. Star ratings, yes/no and free-text answers roll up into per-staff and per-customer analytics, tied to the real transaction. Native to bikeryOS, where competitors bolt on a separate tool.

// 02 · Inventory

Inventory across branches

Real-time stock, reservations and transfers across every branch, with full serial genealogy for each bike's frame, motor and battery number.

// 03 · Workshop

Workshop planning by mechanic-minutes

Schedule work orders against real mechanic capacity — skills, vacation, parts availability — using standard-job minutes from tube swap to annual service.

// 04 · Point of sale

POS with RKSV fiscalization

An Austrian-compliant point of sale: signed receipts, gap-free DEP logging, daily and monthly closing, self-checkout — fiscalization built in, not bolted on.

// 05 · Purchasing

Purchasing & Veloconnect

Source from the right supplier with live Veloconnect availability, pricing and lead times, plus data-driven pre-order planning on sales history and turnover.

// 06 · AI assistant

AI bike advisor

Match riders to the right bike, size and geometry from height, riding style, budget and goals — and answer purchasing, inventory and service questions in plain language.

// 07 · Customer journey

Unified customer journey

Every visit, quote, test ride, purchase, service and complaint on one 360° record — so the right salesperson follows up at exactly the right moment.

// 08 · Business intelligence

Self-serve business intelligence

Build your own reports on a visual dataset modeller — drag in tables, define the joins — and pin them to dashboards, all over a semantic layer that refreshes hourly. Insight straight from the live operation, no export to a spreadsheet.

// 09 · HR & leave

HR & leave that adds up

One directory for every worker — employees and contractors alike — with leave, absence and balances on an append-only ledger. Accruals, carryover caps and approvals run automatically, DACH-aware right down to Austrian Krankenstand.

// 10 · Catalogue

Automatic product enrichment

One click fills a product's photos, specifications, geometry and description — automatically. bikeryOS cascades through your own B2B suppliers over VeloConnect and the BIDEX BikeData industry catalogue, then AI-assisted enrichment (Enterprise) closes any remaining gaps from public product data. A curated-field lock means your own edits are never overwritten, and product images are imported for you. Complete listings, far less typing.

A closer look

Built around how bike shops actually work

From the showroom floor to the workshop bench, every module shares one record — so nothing is re-keyed and nothing is lost.

Racers in colourful team kit on a country road
// Showroom & stock

One stockroom across every branch

See real-time availability in every store, reserve units for a customer, and move stock between branches with first-class transfers. Each bike carries its frame, motor and battery serials for its whole ~8–9 year life.

See it in the platform tour
A mechanic repairing a bicycle at the workshop bench
// Workshop

A workshop planned to the minute

Plan jobs against real mechanic capacity — skills, schedules and parts on hand — with standard-job minutes behind every estimate. Before-and-after photo reports document each repair and build trust with the customer.

See it in the platform tour
Cyclists racing through city streets during an event
// Counter & checkout

A counter that is fiscal by design

Ring up sales on an Austrian RKSV-compliant point of sale with signed, chained receipts and gap-free logging. Self-checkout and assisted lanes share the same fiscal backbone, online and offline.

See it in the platform tour
An e-bike with its mid-drive motor and battery
// E-bikes & leasing

Leasing as a first-class channel

Handle JobRad, Firmenradl, Bikeleasing and Company Bike as proper sales channels — not a payment workaround. Capture the RRP, separate handover from lease start, and settle cleanly with each provider.

See it in the platform tour

How it works

One memory, from first visit to repurchase

Every step writes to the same record — so the next step already has what it needs.

  1. Capture the customer & bike

    A unified record links the customer to their bicycle, serials and consent — the foundation every later step builds on.

  2. Quote, order & source

    Turn interest into quotes and orders, sourcing stock across branches or from suppliers via Veloconnect at the best cost and lead time.

  3. Sell, service & follow up

    Ring it up on the RKSV-compliant POS, plan the workshop by mechanic-minutes, then automate service reminders and the next purchase.

AI built in

An assistant that has read everything

Because the AI sits on the same shared memory, it already knows your stock, your customers and your workshop — no setup, no separate tool.

Ask in plain words

“What did this customer buy?” “What's low on stock?” Type the question, get the answer — across every part of the shop.

Suggests the next move

The best free slot for a repair, the right bike for a rider, what to reorder before it runs out.

Keeps an eye on the numbers

Margins, slow stock and who's giving the biggest discounts — surfaced for you, not buried in a report.

Built for trust

Compliance and reach, engineered in

bikeryOS is designed for multi-branch DACH retailers from day one — the hard requirements are structural, not afterthoughts.

  • // Multi-tenant

    Strict tenant isolation

    Every shop runs in its own isolated tenant, with branch-scoped roles and permissions across multiple sites.

  • // Austria · RKSV

    RKSV-compliant POS

    An official A-Trust partner for RKSV conformity — signed, chained receipts, gap-free DEP logging and daily/monthly closing, built into the point of sale.

  • // GDPR-first

    Privacy by design

    Customer PII is concentrated for clean export and erasure, with explicit, versioned, auditable marketing consent.

  • // Veloconnect

    Connected to suppliers

    Live supplier availability, pricing and ordering through the open Veloconnect B2B standard used across the industry.

  • // 5 languages

    Multi-language out of the box

    German, English, Spanish, French and Italian from launch — per-user, per-branch and per-customer language throughout.

Ready when you are

Run your whole shop on bikeryOS

Bring ERP, inventory, workshop, POS and CRM onto one intelligent platform built for bicycle, e-bike, cargo and motorbike dealers.